Hello everyone, I’m Tom Ballard, the Groundwater Guy. Today, we’re diving into business process mapping—a vital part of business process management (BPM)—and how it can significantly benefit small water utilities.…
For small water utilities, managing processes effectively is just as critical as managing physical assets. A Process Management Plan (PMP) is a structured document that outlines how critical processes will…
Welcome to an exciting exploration of how artificial intelligence (AI) is revolutionizing small utility operations. Today, we’ll dive deep into the insights shared by Joseph Blackman from Vendo Training…