Interview with Michael Grabow, Master Business Trainer and Systems Coach
Tom: Mike, tell us a little about your background and why systems and processes matter so much when moving small water utilities into the digital age. Mike: I have been…
Managing Nitrates in Drinking Water: A Practical, Step-by-Step Guide
Step 1: Understand what nitrates are, why they matter, and the regulatory framework Nitrate (NO3-) is one of the most common man-made contaminants in groundwater. In water-supply practice we…
The Clock is Ticking! LCRI Update for Small Systems
This guide breaks down the Lead and Copper Rule Improvements (LCRI) into a clear, step-by-step plan for small water systems. If you operate, manage, or advise a small community water…
Creating and Maintaining Digital SOP Libraries for Small Water Systems
Transitioning a small water system from paper based operations to a data driven organization can feel overwhelming. There is a practical pathway that preserves institutional knowledge, reduces operational risk and…
Naturally-Occurring Radioactive Materials (NORM) in Groundwater
This step by step guide explains what naturally occurring radioactive materials in groundwater are, where they come from, how they move, how they are regulated, and practical steps small water…
Naturally Occurring Arsenic in Groundwater: A Guide For Small Water Systems
Arsenic in groundwater is one of those problems that quietly affects communities around the world. It is common, often naturally occurring, and it can be hard to predict without the…
Reducing Non-Revenue Water: Pressure Modulation Strategies for Small Water Systems
Leaks and midnight callouts are expensive. Too often those emergency repairs happen in the middle of the night, when crews are roused out of bed, trucks are dispatched under urgency,…
The Water Masters Program: A step-by-step path to proactive, data-driven utilities
If you manage a small water system, you already know how much of your day can be swallowed by emergencies, paper files, and firefighting. Water system management training is not…
Paper to Precision: Data-Driven Decision Making for Small Water Systems – water infrastructure Roadmap
In this practical guide you’ll learn how to move your small utility from paper-based routines to precision, data-driven operations. The original presentation by The Groundwater Guy lays out a…
EOS for Water Utilities: Turning Small Systems into Data-Driven, High-Performing Organizations
In the original video, you are introduced to how the Entrepreneurial Operating System (EOS) can modernize small water infrastructure operations. This guide translates that conversation into a step-by-step implementation…