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Author: Thomas Ballard

This author has written 68 articles

2025 Infrastructure Scorecard: A Deep Dive into America’s Drinking Water Challenges and Opportunities

America’s infrastructure is at a crossroads, and nowhere is this more evident than in the state of our drinking water systems. The American Society of Civil Engineers (ASCE) releases an…

Continue Reading2025 Infrastructure Scorecard: A Deep Dive into America’s Drinking Water Challenges and Opportunities

Sizing Water Distribution Lines for Small Water Utilities

Designing water distribution systems for small utilities—whether serving a rural community or a small town—requires careful planning to ensure safe, reliable water delivery that meets both regulatory standards and fire…

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Read more about the article Implementing Predictive Maintenance for Small Water Utilities

Implementing Predictive Maintenance for Small Water Utilities

  Hello everyone! I'm Tom Ballard, and today we’re diving into a crucial topic for small water utilities: predictive maintenance. This concept has become increasingly relevant as small utilities can…

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The Business Process Mapping Advantage for Small Water Systems

Hello everyone, I’m Tom Ballard, the Groundwater Guy. Today, we’re diving into business process mapping—a vital part of business process management (BPM)—and how it can significantly benefit small water utilities.…

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Read more about the article Smart Water: 20 Ways AI Can Improve Processes for Small Water Utilities

Smart Water: 20 Ways AI Can Improve Processes for Small Water Utilities

  Artificial Intelligence (AI) is reshaping the landscape of water utilities, particularly for smaller systems serving fewer than 3,000 connections. In the face of increasing demands for operational efficiency, customer…

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Read more about the article Understanding Best Management Practices and Standard Operating Procedures

Understanding Best Management Practices and Standard Operating Procedures

  In the world of operational efficiency, understanding the difference between Best Management Practices (BMPs) and Standard Operating Procedures (SOPs) is crucial. Both play essential roles in improving operations, but…

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Read more about the article The Blueprint for Success: Process Management Plans for Small Water Utilities

The Blueprint for Success: Process Management Plans for Small Water Utilities

For small water utilities, managing processes effectively is just as critical as managing physical assets. A Process Management Plan (PMP) is a structured document that outlines how critical processes will…

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Read more about the article AI on Tap: Transforming Small Utility Operations

AI on Tap: Transforming Small Utility Operations

  Welcome to an exciting exploration of how artificial intelligence (AI) is revolutionizing small utility operations. Today, we’ll dive deep into the insights shared by Joseph Blackman from Vendo Training…

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Read more about the article Understanding PFAS Contamination in Agriculture: A Deep Dive into Affected Crops

Understanding PFAS Contamination in Agriculture: A Deep Dive into Affected Crops

  PFAS, or per- and polyfluoroalkyl substances, have garnered significant attention due to their persistence in the environment and their potential health effects. While much of the focus has been…

Continue ReadingUnderstanding PFAS Contamination in Agriculture: A Deep Dive into Affected Crops
Read more about the article Understanding the Impact of PFAS Contamination on Agriculture

Understanding the Impact of PFAS Contamination on Agriculture

  In recent years, the agricultural sector has faced increasing scrutiny over the presence of per- and polyfluoroalkyl substances (PFAS) in soils. These chemicals, often referred to as "forever chemicals,"…

Continue ReadingUnderstanding the Impact of PFAS Contamination on Agriculture
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  • The Rise of the Rural MSSP: Can Tailored Security Models Solve the Small Utility Budget Crisis?
  • Management Systems for Small Water Utilities in the United States
  • Interview with Michael Grabow, Master Business Trainer and Systems Coach
  • Managing Nitrates in Drinking Water: A Practical, Step-by-Step Guide
  • The Clock is Ticking! LCRI Update for Small Systems

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