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Author: Thomas Ballard

This author has written 68 articles

The Rise of the Rural MSSP: Can Tailored Security Models Solve the Small Utility Budget Crisis?

New MSSP Model Targets Rural Water Utility Cybersecurity TL;DR A new, scalable Managed Security Service Provider (MSSP) model is launching to provide affordable, continuous cybersecurity protection for the thousands of…

Continue ReadingThe Rise of the Rural MSSP: Can Tailored Security Models Solve the Small Utility Budget Crisis?
Read more about the article Management Systems for Small Water Utilities in the United States

Management Systems for Small Water Utilities in the United States

Sustainable Management for Small Water Systems Table of Contents Our Approach: Solutions, Service, and Integrity Key Takeaways for Utility Managers The Unique Management Challenges of Small Utilities The Foundation: Asset…

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Interview with Michael Grabow, Master Business Trainer and Systems Coach

Tom: Mike, tell us a little about your background and why systems and processes matter so much when moving small water utilities into the digital age. Mike: I have been…

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Managing Nitrates in Drinking Water: A Practical, Step-by-Step Guide

  Step 1: Understand what nitrates are, why they matter, and the regulatory framework Nitrate (NO3-) is one of the most common man-made contaminants in groundwater. In water-supply practice we…

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The Clock is Ticking! LCRI Update for Small Systems

This guide breaks down the Lead and Copper Rule Improvements (LCRI) into a clear, step-by-step plan for small water systems. If you operate, manage, or advise a small community water…

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Creating and Maintaining Digital SOP Libraries for Small Water Systems

Transitioning a small water system from paper based operations to a data driven organization can feel overwhelming. There is a practical pathway that preserves institutional knowledge, reduces operational risk and…

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Naturally-Occurring Radioactive Materials (NORM) in Groundwater

This step by step guide explains what naturally occurring radioactive materials in groundwater are, where they come from, how they move, how they are regulated, and practical steps small water…

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Naturally Occurring Arsenic in Groundwater: A Guide For Small Water Systems

Arsenic in groundwater is one of those problems that quietly affects communities around the world. It is common, often naturally occurring, and it can be hard to predict without the…

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Reducing Non-Revenue Water: Pressure Modulation Strategies for Small Water Systems

Leaks and midnight callouts are expensive. Too often those emergency repairs happen in the middle of the night, when crews are roused out of bed, trucks are dispatched under urgency,…

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Naturally-Occurring Fluoride in Groundwater: Understanding, Managing, and Treating Geogenic Fluoride

  I routinely get asked about Naturally-Occurring Fluoride and how it ends up in drinking water. In this article I outline what causes high Naturally-Occurring Fluoride in groundwater, how to…

Continue ReadingNaturally-Occurring Fluoride in Groundwater: Understanding, Managing, and Treating Geogenic Fluoride
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Recent Posts

  • The Rise of the Rural MSSP: Can Tailored Security Models Solve the Small Utility Budget Crisis?
  • Management Systems for Small Water Utilities in the United States
  • Interview with Michael Grabow, Master Business Trainer and Systems Coach
  • Managing Nitrates in Drinking Water: A Practical, Step-by-Step Guide
  • The Clock is Ticking! LCRI Update for Small Systems

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